When you contact us, such as for customer support, phone conversations or chat sessions with our representatives may be monitored and recorded.Įducation information. Information regarding your education history, including degrees earned and student loan financial information. Support information. Information you provide when you contact Equifax for support, such as the content of your communications with Equifax, and the products or services related to your inquiry. Please read the Equifax Workforce Solutions section for more information. This is typically provided by your employer or its payroll provider as a result of Equifax providing a Workforce Solutions service to your employer, or otherwise collected through an Equifax affiliate's capacity as a credit reporting agency under the FCRA. Professional or employment-related information. Information regarding your employment status, history, and compensation. Your IP address may be used to identify the general geographic location of your device. Internet or other similar network activity. Information regarding your browsing history, search history, and information about how you interact with our websites, applications, advertisements, or emails.ĭevice information. Information about the devices you use to access our websites, applications, or advertisements, such as browser, operating system type, device ID, and IP address. We are also provided with this information when acting as a service provider to financial institutions, in which cases our use of the data is regulated by the Gramm-Leach-Bliley Act ("GLBA").Ĭommercial information. Information regarding products or services you have purchased or considered purchasing, or other purchasing or spending histories or tendencies. This information is generally collected in our applicable affiliate's capacity as a credit reporting agency under the FCRA, and, in those instances, our collection, use, and sharing of this information is regulated by the FCRA. In some cases this includes corresponding account numbers. Payment information. Information required to process payments directly to Equifax, such as your payment card information including its account number and associated security code.įinancial information. Information about your financial accounts, such as outstanding balances, bank holdings, loan history, bill payment history, and insurance information. Identifiers. Government-issued identifiers, such as a social security number or driver's license number, and other state-issued identification numbers, as well as other unique identifiers such as those associated with your device.ĭemographic information. Information about you such as your age, gender, country, and preferred language. Name and contact information. Your first and last name, email address, postal address, phone number, and other similar contact information. Please note this privacy statement also contains a California Residents Privacy Statement and Notice at Collection section devoted to the rights of California residents under the California Consumer Privacy Act of 2018 ("CCPA") and its successor, the California Privacy Rights Act of 2020 (“CPRA”): California Residents Privacy Statement and Notice at Collection.Įquifax collects the following categories of personal data: Each of these affiliates comply with the FCRA requirements regarding the collection, use, and sharing of personal data used in consumer reports. Please read the Equifax Workforce Solutions section for more information.Ĭertain Equifax affiliates are consumer reporting agencies, as defined under the federal Fair Credit Reporting Act ("FCRA") and certain similar state laws and regulations. Please note we restrict the use of personal data collected through our employment-related products, such as I-9, W-2 form management and employment verification. Individuals outside the United States should refer to the privacy statements for their country on our country-specific websites. ![]() ![]() ![]() ![]() ("Equifax") and its United States affiliates (collectively, "Equifax", "we", "us", "our") collect, use, and share personal data about individuals in the United States. This privacy statement describes how Equifax Inc.
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